Privacy Policy

Effective Date: October 23, 2026

1. Introduction

Felmir Health Technology Co., Ltd. (“Felmir Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, https://www.felmirhealth.com/ (the “Website”).

We are a professional manufacturer and exporter of dietary supplements and customized nutrition products, offering products such as functional gummies, solid drinks, plant capsules, and compressed tablets. We also provide OEM and ODM services for customers and brands worldwide.

This Privacy Policy explains what information we may collect, how we use and share it, how we protect it, and what rights you may have regarding your personal information.

2. Information We Collect

2.1 Information You Provide

When you contact us, submit an inquiry, request a quotation, or discuss a customized manufacturing project, you may provide information such as:

  • Name and job title.

  • Company name and business address.

  • Email address and telephone number.

  • Country or region.

  • Product interests and requested product specifications.

  • Estimated order quantities and target markets.

  • Formula requirements, packaging preferences, and OEM/ODM project details.

  • Any other information you choose to include in your message.

Please do not submit unnecessary sensitive personal information through our Website.

2.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically through server logs, cookies, and similar technologies, depending on our configuration. This may include:

  • IP address and approximate location.

  • Browser type and device information.

  • Operating system and language settings.

  • Pages visited and links clicked.

  • Visit time, referral source, and general usage data.

  • Security and diagnostic information.

We use this information to operate, protect, and improve our Website.

2.3 Information from Other Sources

Where lawful and appropriate, we may receive business contact information from authorized business partners, public business directories, trade events, or other professional sources.

We will handle such information in accordance with applicable privacy requirements.

3. How We Use Your Information

We may use personal information for the following purposes:

3.1 Responding to Business Inquiries

We use your contact details and inquiry information to respond to questions, prepare quotations, discuss product specifications, arrange samples, and provide information about our manufacturing capabilities.

3.2 Providing OEM and ODM Services

If you work with us on a customized project, we may use relevant business information to evaluate requirements, develop product proposals, coordinate sampling, manage production discussions, and support delivery arrangements.

3.3 Improving Our Website and Services

We may analyze website usage, identify technical issues, improve product information, and make our Website easier to use.

3.4 Business Communication and Marketing

Where permitted by law, we may send relevant product updates, company news, or business communications. You can opt out of marketing emails by using the unsubscribe method provided or contacting us.

We will not rely on consent where another lawful basis is required or appropriate under applicable law.

3.5 Security and Legal Compliance

We may process information to prevent fraud, protect our systems, maintain business records, resolve disputes, and meet applicable legal obligations.

4. Legal Bases for Processing

Where applicable privacy laws require a legal basis, we may process personal information based on one or more of the following:

  • Consent: When you have agreed to a specific use of your information.

  • Contract or pre-contractual steps: When processing is necessary to respond to a request or take steps toward a business agreement.

  • Legitimate interests: When necessary for lawful business activities, such as managing B2B inquiries, securing our Website, and improving our services, provided your rights do not override those interests.

  • Legal obligations: When processing is required to comply with applicable law.

The legal basis depends on the purpose and circumstances of the processing.

5. How We Share Information

We do not sell personal information in exchange for money. We may share information in the following circumstances:

5.1 Service Providers

We may share relevant information with service providers that support our Website, hosting, IT security, customer communications, analytics, logistics, or other business operations.

These providers may process information on our behalf under appropriate contractual or other safeguards.

5.2 Business Operations

Where necessary to respond to your request or perform an agreed service, we may share relevant information with authorized employees, business partners, manufacturers, logistics providers, or other parties involved in the project.

We aim to limit such sharing to information needed for the relevant purpose.

5.3 Legal and Security Requirements

We may disclose information when reasonably necessary to comply with law, respond to valid legal requests, protect rights and property, or investigate security issues.

5.4 Business Transfers

If our business undergoes a merger, acquisition, restructuring, or asset transfer, relevant information may be transferred as part of that transaction, subject to applicable legal requirements.

6. International Data Transfers

As we serve customers in Europe, North America, Australia, the Middle East, Southeast Asia, and other markets, personal information may be processed or accessed in different countries.

Where international transfers are subject to legal restrictions, we will implement the required safeguards, which may include appropriate contractual protections or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing business relationships, maintaining relevant records, resolving disputes, and meeting legal obligations.

Retention periods depend on the type of information, the nature of the business relationship, and applicable legal requirements. When information is no longer needed, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to lawful retention requirements.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain information.

  • Request restriction of or object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a copy of certain information in a portable format.

  • Opt out of certain targeted advertising, sale, or sharing activities where applicable.

  • Lodge a complaint with the relevant data protection authority.

These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before responding to a request.

To exercise your rights, please contact us through the contact details or inquiry form on our Website.

10. Cookies and Similar Technologies

Our Website may use necessary, functional, analytics, or marketing cookies, depending on the tools we have configured.

Where required, we will request consent before using non-essential cookies. You can review the purposes and available choices through our cookie preference settings, if available.

For more details, please review our Cookies Policy.

11. Third-Party Websites

Our Website may contain links to third-party websites or services. We do not control their privacy practices and are not responsible for their content or data handling.

We recommend reviewing the privacy policies of those websites before providing personal information.

12. Children's Privacy

Our Website and business services are intended for business customers and a general professional audience, not for children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, Website, data practices, or legal obligations. Any revised version will be published on this page with an updated effective date.

14. Contact Us

For questions about this Privacy Policy, requests concerning your personal information, or other privacy-related matters, please contact:

Felmir Health Technology Co., Ltd.

Website: https://www.felmirhealth.com/

Contact method: Please use the contact information or inquiry form provided on our Website.